Cancellation Policy

Players are allowed to reschedule or cancel a lesson when 12 hours’ notice is provided. If a player is sick on the morning of coaching notice needs to be given at 12pm at the very latest. If no notice is given before 12pm, the full lesson price will be charged to your account. If you are late to a lesson, our coaches are unable at times to push your lesson back due to other bookings. In the event of rain stopping play, your lesson will be postponed to another time slot later or extend the lesson the following week. You will be notified by your coach, If you are not contacted by your coach, assume tennis is still going ahead. In the unlikely event that a coach cannot attend a session, a substitute coach may be called in. If a substitute coach is unavailable, a make-up session will be provided at an alternative time or refunded.

All Hot Shots, Cardio Session and group coaching are non refundable once programme has commenced.